Ace Ticket Review

Ace Ticket is a newer ticket broker that sells tickets to sporting events (NFL, MLB, NHL, NBA), concerts, and theatre events, and is based out of Boston, MA. Looking through their website, the first impression I get is that they’re professional, but more of a speciality shop than a surplus shop, which is great for people like me that tire of going through the big guys that have been monopolizing the market.

Go to Ace Ticket website

Of course, Ace Ticket is a reseller, so most of the tickets you’ll find there are higher than face value, which is great if you’re trying to find tickets to an event that’s already sold out, but not so great when you need tickets to a local event with tickets remaining.

That being said, Ace Ticket has a great selection of tickets at a moderate price. In testing them, I found tickets for nearly every concert and sporting event in my area, which is great.

When I’m looking at a new ticket broker, one of the things I look for is their credentials and ticket buying procedures. This gives me an idea of whether they are reputable and trustworthy or not.

Ace Ticket is a member of the National Association of Ticket Brockers, which is a legitimate broker organization, and they’ve also founded a local association in their home state of Massachusetts. On top of that, they are a member of the Greater Boston Chamber of Commerce and Better Business Bureau. On first glance, their reputation is sold.

When I looked at how they buy tickets, I found that they pay up front, rather than on commission, which is great because it means they have a bottom line and reason to sell the tickets, rather than try to load up a bunch of tickets they might not sell, hoping to catch a commission on the backend.

This means you might be able to find a great deal from time to time.

Go to Ace Ticket website

When you login to Ace Ticket for the first time, they’ll locate you and help you find tickets to events in your area, which is very convenient for fast finds. You’ll see a list of upcoming dates right in the middle of the page.

As for buying tickets, they offer a 200% money back guarantee, which by industry standards is insane, in a good way. This means that if you buy a ticket and your ticket doesn’t work, they’ll give you your money back 2x.

They also have a great support system, which features both live chat and phone support. Also, if you live in Boston, you can actually visit their local stores to buy tickets or resolve an issue. The fact that they aren’t hiding these locations goes a long way in establishing trust, which is great.

Lastly, and to give you an idea of how their system works, I did a search for an upcoming concert tour and found a variety of tickets to almost every listing on the band website, each of which is sold out in advance. Looking through the listings, prices are very comparable to similar websites.

In other words, Ace Ticket seems to have a great thing going on, and I’m looking forward to buying from them in the future.